Google Sheet Integration Error: Action Not Found

  • Profile Image
    ERUDITA
    Asked on October 30, 2025 at 1:28 PM
    I can not integrate the form with google sheets.Campos Condicionales: No funcionan correctamente en cuestionario con opción de grilla de texto Image 1 Screenshot 10

    Before didnt found the name of the sheet and then just appeared action not found. Please, help.

  • Profile Image
    Reymae JotForm Support
    Replied on October 30, 2025 at 3:47 PM

    Hi ERUDITA,

    Thanks for reaching out to Jotform Support. Can you try to remove the current integration and re-integrate it to refresh the connection? It's easy to re-integrate the Google Sheet integration. First, we’ll remove the existing Action. Let me show you how to do it:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left, click on Integrations and select the Google Sheets integration.
    3. Then, hover over the Action section and click on the Three Dots icon.
    4. In the dropdown menu, select Delete Action, and in the window that opens click on Yes, Discard.

    Google Sheet Integration Error: Action Not Found Image 1 Screenshot 30 Now, let's connect the Google Sheets Integration again:

    1. While in Google Sheet Integration settings, click on the Add New Action button.
    2. Now, select an action and click on Next.
    3. Then, click on Add Action and customize settings as you want.
    4. Once you finish customizing, click on the Save button at the bottom right of the settings.

    Google Sheet Integration Error: Action Not Found Image 2 Screenshot 41 If you select Create new spreadsheet, a new spreadsheet will be created in your Google account, where submissions will be collected. If you select Use existing spreadsheet, submissions will be collected in the spreadsheet you choose, which is already connected to your Google account. We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

    Reach out again if you need any more help.

Your Reply