AI Agent: WhatsApp ya está en uso al intentar asignarlo

He conectado un Agente IA a WhatsApp y luego eliminé dicho Agente de IA. Después, creé un segundo agente de IA y quise usar el mismo número de WhatsApp que utilicé para el primer agente de IA. Sin embargo, el sistema de Jotform me indica que ese número ya está siendo usado, cuando en realidad no es así.

el número e teléfono que quiero re utilizar con el otro agente es +573128633832

Hi NeoDialogs,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, was the AI agent recently deleted? If that’s the case, try recovering the deleted AI agent and then remove the WhatsApp integration from it first. Restoring the deleted assets from your Workspace is quick and easy. Let me show you how:

1. On your Workspace page, at the bottom of the menu on the left, click on Trash.
2. In the upper-right corner of the page, click on the Type Dropdown menu.
3. Then, in the menu that opens, put a check in the box next to Select All to show all the deleted assets, and click anywhere on the page to close it.
4. Next, put checks in the boxes next to the assets you want to restore, and click on Restore in the top-left corner of the page.

Then, you can easily remove the WhatsApp integration. Let's do it:

1. In AI Agent Builder, in the blue navigation bar at the top of the page, click on Publish.
2. Select WhatsApp in the menu on the left side of the page.
3. Then, click on the Three Dots icon on the right side of your connected business number, and click on Remove.

Reach out again if you need any other help.