Jotform AI Agents: Limitaciones al usar Excel como base de datos para consultas por filas y columnas

  • Profile Image
    practicasr25
    Fecha de consulta 22 de octubre de 2025, 8:20

    Ejemplo: Estoy realizando un chatbot para consultas pero cuando coloco de base de datos un exel en archivos para que lo utilize solo puede consultar hasta la fila 23 pero yo tengo miles de filas lo e intentado inculo exporte la tabla a Jotform tables y aun asi no reliza las consultas.

  • Profile Image
    Abdul Jotform Support
    Fecha de respuesta 22 de octubre de 2025, 11:07

    Hello Alberto,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But it might take a while until they're available again.

    Now, coming back to your question, I tested the Upload File Feature with a new AI Agent, but did not get any errors:
Jotform AI Agents: Limitaciones al usar Excel como base de datos para consultas por filas y columnas
Image-1

    Could you confirm the AI Agent URL in order to verify how it works? Also, in order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

    Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, we’re here to help.

    As soon as we hear back from you, we can move forward with a solution.

    
Jotform AI Agents: Limitaciones al usar Excel como base de datos para consultas por filas y columnas
Image-2

  • Profile Image
    practicasr25
    Fecha de respuesta 24 de octubre de 2025, 9:03

    Good morning. Sorry for the delay. I'm giving permission.

    The only thing limiting my bot is data querying. It only queries up to a certain row. After that, it can't.

    Here's the bot URL:https://agent.jotform.com/0199bfabede37a72aec338d46049781d3151

  • Profile Image
    Bojan Support Team Lead
    Fecha de respuesta 24 de octubre de 2025, 11:32

    Hi Alberto,

    I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    
Jotform AI Agents: Limitaciones al usar Excel como base de datos para consultas por filas y columnas
Image-1

Your Reply