Unable to re-submit my form to add more information

Hi, I need help with my Jotform. There was an update of information that was requested. After submitting it says invalid or incorrect ID submitted. When trying to upload again it does not allow me to submit.

Hi Roland,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It seems the error "invalid or incorrect ID submitted" and the issue with re-uploading could be related to form settings or submission limits. Here’s what you can try:

1. Clear your browser cache and try submitting the form again.
2. Try filling out the form in incognito mode to avoid any cached data conflicts.
3. If the form has a unique submission setting enabled, it may prevent multiple uploads or submissions from the same user.

If these steps don’t resolve the issue, please provide more details about the form or error message.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Roland,

I understand that you're trying to fill out a form that you previously submitted, but were asked by the form owner to provide additional information. Were you provided with an edit link from the form owner? If so, can you send it to us so we can check? Can you also tell us which field you're trying to update?

You can also try using a different browser or clearing your browser's cache and cookies, and see how it goes. We also advise that you reach out to the form owner and inform them about this, so they can help you as well.

Lastly, can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.