Billing: How to delete payment method

Dear Jotform Team,

How to delete payment method jotform using cc ?

im planning to not continue my annual subscription.

thanks

To cancel your annual subscription and remove your payment method, please follow these steps:

• Log in to your Jotform account.
• Go to the Billing section under your Account Settings.
• Select the option to cancel your subscription.

Once your subscription is canceled and your account is downgraded to the Starter plan, your payment information will be removed automatically. Let me know if you need help with anything else!

Hi ssanalysisreporting,

Thanks for using Jotform. Your payment method can be removed only after your subscription is cancelled. You can contact us again after your subscription is cancelled, and then we can remove the payment method. It's easy to Cancel Your Subscription, but you’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.

Let us know if you need any more help.