What's the best way to receive Support's notifications?

  • angiebuford
    Asked on July 11, 2025 at 6:49 PM
    Is there any other way that you can communicate with me? I have no way of knowing when you respond. I can't access app. I have to keep checking for my support requests to look for responses.
  • Eduardo JotForm Support
    Replied on July 11, 2025 at 6:57 PM

    Hi angiebuford,

    The best way to stay updated on your support requests is through email notifications. Every time we respond, a notification is sent to the email address linked to your account. If you're not receiving these emails, let us know, and we'll be happy to help investigate and make sure everything is working as expected.

    Let us know if there’s anything else we can help you with.