Workflows: Send email based on option selected from the Input Table

  • Simpkin_Bevan
    Asked on July 6, 2025 at 5:57 AM

    Hello, I have an input table where users check off whether items are done/not done

    I want to send an email if a particular line item is not done, IE they select NO

    The table requires an entry in every row

    The options of yes and no are mutually exclusive

    In workflow, I can select the table as a field, but then I cant see how to find the specific line answers to trigger a notification email based on one of the lines only

  • Ruan JotForm Support
    Replied on July 6, 2025 at 7:37 AM

    Hi Bevan,

    Thanks for reaching out to us for help. I understand that you have an If/Else Condition element in your workflow and that you want to send an email only if one of the options in the Input Table is 'No'. I cloned your form 242476550998876 and tested it, and when any of the options of the 'Presto SP/SPN Tasks:' field are 'No - See Notes', the condition will trigger. This is because you set the condition to send the email if 'Presto SP/SPN Tasks:' contains the words 'No - See Notes'. Check out the screenshot below to see my results:

    Workflows: Send email based on option selected from the Input Table Image 1 Screenshot 20

    Unfortunately, it's not possible to select a specific option from the Input Table when using the If/Else Condition element. But, can you tell us which of the options you want to use to trigger the email so that we can provide you with a solution?

    After we hear back from you, we'll be able to move forward with a solution.