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AbrahamDigitalFecha de consulta 4 de julio de 2025, 6:48
Buenos días;
He configurado 3 formularios en los que el último campo no debe de mostrarse, ya que está marcado como oculto:
Los 3 formularios son clones el uno del otro con el fin de tener la mayor compatibilidad y no tener errores.
Sin embargo, desde esta mañana, el campo "´CÁLCULO" de los 3 formularios se muestra siempre, pese a estar marcado como oculto.
https://form.jotform.com/251842896508368
https://form.jotform.com/251822794788373
https://form.jotform.com/251821686675064
Y todos están creados con las mismas condiciones o muy similares, pero el mismo orden.
¿A qué se debe?
He borrado caché y todo lo necesario.
Muchas gracias,
Abraham.
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Myla Jotform SupportFecha de respuesta 4 de julio de 2025, 7:23
Hello Abraham,
Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if I understood it correctly, you want to hide the Form Calculation Widget, but it remains visible even after the condition? I cloned one of the form, this form specifically, and was able to replicate the issue. When I looked at the form, I saw that you have set a condition to hide the Form Calculation Widget alongside with the other fields. To resolve it, you can remove if from the conditions and you can just simply hide the Form Calculation Widget on its properties. Let me show you how:
- In the Form Builder, click on the Form Calculation Widget and click on the flow icon to open the Conditions Page.
- The first two Hide/Show Condition includes the Form Calculation Widget, you need to click on both one at a time and remove the Widget by clicking the X beside the widget name.
- Now, you can go back to the Form Builder and click on the Form Calculation Widget again.
- This time, click on the Gear Icon to open Properties on the right side and under Advanced Tab, toggle the Hide Field to ON.
Here is a result of my cloned form:
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AbrahamDigitalFecha de respuesta 4 de julio de 2025, 8:21
¡Gracias! ¡Gracias! ¡Gracias! funcionó.
¡Un saludo!
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