Whatsapp integration: User is requesting JotForm integration with Whatsapp

  • sulakshanasapkale
    Asked on January 15, 2021 at 4:10 AM
    1) Responses can be send to Whatsapp.
  • Patrick_R
    Replied on January 15, 2021 at 4:23 AM

    I've forwarded this as a feature request. If and when this gets implemented; we'll update you via email under this thread.

    Thank you!

  • sulakshanasapkale
    Replied on January 15, 2021 at 4:37 AM

    I expected same answer and this is the reason I did not renewed your subscription. I wonder it's a very simple thing for your developers but even after demand from lot of users why you are not doing it ?

  • Gaetan_B
    Replied on January 15, 2021 at 5:02 AM

    Hello,

    We have replied to you here: https://www.jotform.com/answers/2826223


    Thank you for your understanding

  • Yale JotForm Support
    Replied on August 4, 2025 at 7:36 AM

    Hi sulakshanasapkale,

    We're excited to announce that we’ve just made it easier to reach people where they already are—on WhatsApp! With Jotform’s WhatsApp integration, you can get real-time notifications as soon as someone submits your form—helping you reply faster and stay connected. It’s fast to set up and fits right into your existing workflow. Here’s how to get started:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Next, click on Integrations in the menu on the left side of the page.
    3. Now, search for WhatsApp and then click on it. Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 1 Screenshot 70
    4. Then, click on Here or scan the QR Code on the screen to verify your WhatsApp number. Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 2 Screenshot 81
    5. In the WhatsApp window that opens, click on the Send icon to continue. Clicking the Send icon in the WhatsApp integration window to proceed with number verification and setup Screenshot 92
    6. You’ll get a Confirmation message in WhatsApp once your number’s verified. WhatsApp confirmation message received after successful number verification in form integration Screenshot 103
    7. Now, go back to your form and click on Check Your Verification.Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 3 Screenshot 114
    8. After that, set up your Notification Message, and then click on Save to finish. Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 4 Screenshot 125

    Once saved, your WhatsApp integration will come up in your list of actions. To make changes, hover your mouse over it and click on the Three Dots icon to see more options like See Action Logs, Rename Action, Disable Action, or Delete Action:

    Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 5 Screenshot 136

    If you want to edit the integration, click on the Edit icon in the top-right corner of the WhatsApp integration section:

    Whatsapp integration: User is requesting JotForm integration with Whatsapp Image 6 Screenshot 147

    You’ll find more info in our guide on How to Integrate Your Form with WhatsApp

    Give it a try and let us know if you need any help.