How to cancel a subscribtion

I want to close the account

Thank you

Hi Gabriel,

Thanks for reaching out to Jotform Support. You can easily Cancel Your Subscription after being logged into your account, but you’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan. If you want to delete your account, here's a guide for that

Let us know if you need any more help.