Getting an error message when trying to edit the Paragraph widget

  • Wilson_Alvin
    Asked on June 1, 2025 at 10:08 AM

    I'm trying to edit the text editor on my Gametime Form. and I'm getting the error message...


    "Something went wrong when loading the text editor. Please try again"



    Jotform Thread 27525691 Screenshot
  • Shaina JotForm Support
    Replied on June 1, 2025 at 10:21 AM

    Hi Alvin,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Getting an error message when trying to edit the Paragraph widget Image 1 Screenshot 20

    As you can see, I was able to edit the Paragraph widget on my end. Can you try using a different browser or device to test your form? If the issue still persists, can you take a screenshot of your console log while trying to edit your Paragraph widget? We have a guide about how to do that here.

    Once we hear back from you, we'll be able to help you with this.

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