Can I Speed Up the AI Agent's Initial Response?

  • Austin_Scott
    Asked on May 29, 2025 at 4:12 PM
    Is there a way to get the conversation to start faster?
    It gives the disclosure then there is quiet for several seconds.
    Can I speed up to that point where the agent asks the first question?
  • Abdul JotForm Support
    Replied on May 29, 2025 at 4:15 PM

    Hi Austin,

    Regarding your question about speeding up the conversation after the disclosure, there isn't a direct setting to reduce the delay before the agent asks the first question. This pause is typically built into the system to ensure compliance and proper disclosure before the interaction begins.

    If you are looking for a faster start to the conversation, you might consider customizing your form or chat setup to streamline the initial interaction, but the disclosure timing itself is generally fixed.

    I tried to check your AI agent but did not find any latency on my end. Could you explain if there is a specific question I should ask to discover this delay? Also, can we test the AI agent to see how it works?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Feygin_Josh
    Replied on June 4, 2025 at 9:36 PM

    Same issue. The AI agent cannot be used due to the significant lag time. This is not a product that is ready for primetime in its current form.
  • John JotForm Support
    Replied on June 5, 2025 at 4:27 AM

    Hi Josh,

    I answered your other question on a new thread. You can go ahead and check that out here.

    Let us know if there’s anything else we can help you with.

  • Austin_Scott
    Replied on June 6, 2025 at 2:54 PM

    Conversations are not registering With my agent. Last week I tested but was intermittent if the conversatinos would register. They are very short, we are catching an automated call and logging the contents in a form.

    But even in tests I've waited until the agent answers and does first line of intro and then I say my test line and the call doesn't register still. It seems like call attempts should be logged?
  • Ronald JotForm Support
    Replied on June 6, 2025 at 3:51 PM

    Hi Austin,

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Reach out again if there’s anything else we can help you with.

Your Reply