Store Builder: No Option to Create Sub Products and Special Pricing

  • Cosmic_Tree
    Asked on May 29, 2025 at 10:01 AM

    I need to be able to set up different prices for different product options, but it's not available on my form. When I click the Product list, then click the pencil for my product, then go to Options, then click the pencil next to one of the Options, I don't have "Create Sub Products from Options" or "Special Pricing per Option". It says PRODUCT OPTION on top, then the field for the Label, then Populate Options from Presets, then the actual option fields I've added, then an "Enter new option" field, then the blue "Go Back" button. See attached screenshot.

    Jotform Thread 27454861 Screenshot
  • Sheena JotForm Support
    Replied on May 29, 2025 at 10:11 AM

    Hi Cosmic_Tree,

    Thanks for reaching out to Jotform Support. It appears that you are using the Store Builder, and the Create Sub Products from Options and Special Pricing per Option features are only available in regular forms. These options are not supported within the Store Builder interface.

    As an alternative, you can create a regular form with the product options you need and then turn that form into an app. This way, you can access the features you require while still providing a user-friendly experience.

    Let us know if you have any other questions.

  • Cosmic_Tree
    Replied on May 29, 2025 at 10:18 AM

    Thank you so much, I'll try that!

  • Cosmic_Tree
    Replied on May 29, 2025 at 10:21 AM

    In the regular forms, there is no "Product List" widget.

  • Deanne JotForm Support
    Replied on May 29, 2025 at 10:28 AM

    Hi Cosmic_Tree,

    You can find the Product List element under the Basic tab. Let me show you how to add it to your form:

    1. In Form Builder, click on the Add Element menu on the left side of the page.
    2. Under the Basic tab, scroll down the list and click on the Product List element.

    Store Builder: No Option to Create Sub Products and Special Pricing Image 1 Screenshot 20

    And that's it. You can now add your products to your form.

    Give it a try and let us know if you need any help.

  • Cosmic_Tree
    Replied on May 29, 2025 at 10:29 AM

    Sorry, I found the Product List option! Working on it now...

  • Cosmic_Tree
    Replied on May 29, 2025 at 10:31 AM

    Yes, it's working! BUT....

    after I add the first option group (shape) and assign the prices for each option, I can't change pricing for any other option groups (such as size and wood type). That field is then greyed out and shows a lock next to it.
  • Cosmic_Tree
    Replied on May 29, 2025 at 10:36 AM

    Ultimately what I'd love to be able to do is to have a base price, let's say $1000. Then each option adds or subtracts from that base price. So if someone selects a Square shape, it deducts $100. If they select a Round shape, it adds $200. Then if they select Cherry wood, it adds $300. If they select Pine wood, it deducts $200. And after they've selected all their options, their grand total shows at the bottom, then they click "Pay Now" and can pay for the item. Can all that be done in Jotform?

  • Jason JotForm Support
    Replied on May 29, 2025 at 10:49 AM

    Hi Cosmic_Tree,

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Let us know if there’s anything else we can do for you.

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