Make.com: Error 401 when using Webhook through Integromat

Hello,

I’m trying to create a webhook using Make (Integromat) with my JotForm connection, but I’m getting a 401 error:

[401] You're not authorized to use (/form-id-webhooks)

I’ve verified that my API key is active and has permissions, and that the form belongs to my account. Can you help me understand why this is happening?

Thank you!

Hi Christien,

Thanks for reaching out to Jotform Support. To help us troubleshoot the issue, could you share a screenshot of the error you're seeing in your Make.com setup, along with details about its current configuration? We’ve got a guide here that’ll show you how to do that.

Also, have you considered using Webhooks for a more direct integration with your form? You can check out this guide to learn how to set it up.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.