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Zahar_zaharAsked on May 11, 2025 at 11:46 PM
Your software bugged out and overwrote all of my conditions (weeks of work) and replaced them with a ton of duplicate conditions. When I want to revert revisions it will not load, I've tried everything, problem is on your end.
Is there anything you can do? revert back to 8:15pm 5/11/2025 on the form 250456559771164
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Jeric JotForm SupportReplied on May 11, 2025 at 11:50 PM
Hi Zahar,
Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.
Thanks for your patience, we appreciate it.
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Jeric JotForm SupportReplied on May 12, 2025 at 3:34 AM
Hi Zahar,
I cloned your form but couldn’t replicate the issue as shown below:
So I created a ticket and escalated this to our Developers. As soon as we have an update, we’ll let you know.
Reach out again if you need any other help.
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Zahar_zaharReplied on May 12, 2025 at 8:09 PM
When I clone it, there is no revision history. I have a deadline on this project, is there any ETA?
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Myla JotForm SupportReplied on May 12, 2025 at 8:50 PM
Hello Zahar,
When a form is cloned, it is technically a new form, so no revision history will be available. There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.
Thanks for your patience, we appreciate it.
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