New Monument Project Standard Timeline: 5-10 Months

Materials

• Timeframe: 4-8 months to receive stone materials.
• Start: After 1/2 approvals have been received by all parties.
• Source: Overseas vendors

Engraving

• Timeframe: 30-60 days to engrave and ship.
• Start: After the stone materials have arrived, 2/2 approvals have been received by all parties, and the balance is paid in full.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

New Monument Project Rush Timeline: 1-3 Months

Materials

• Timeframe: 0-30 days to receive stone materials.
• Start: After 1/2 approvals have been received by all parties.
• Source: Comes from stock or sourced locally.

Engraving

• Timeframe: 30-45 days to engrave and ship.
• Start: After the stone materials have arrived, 2/2 approvals have been received by all parties, and the balance is paid in full.
• Note: If you ordered a cameo it may not arrive in time, this may cause a delay.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

New Monument Project Special Order Timeline: 12-24 Months

Our Special Order granite offers access to the rarest and most exclusive materials sourced from premier overseas vendors and quarries. This timeline reflects the time required for our local production facility to receive these exceptional materials.

The extended timeline is due to:

• Complex Sourcing: Rare and high-demand stones are often harvested in limited quantities, requiring coordination with overseas vendors and quarries.
• International Logistics: Importing these materials involves navigating intricate global shipping, customs, and regulatory processes.
• Preparation and Inspection: Once received, the materials undergo rigorous quality checks and preparation at our local facility.
• Please note: After the materials arrive, the engraving and final customization process will require additional time to ensure precision and excellence.

This meticulous process guarantees a truly unique and monument, tailored specifically to your needs.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

New Monument Project Key Details & Disclaimers

Please note that these points are for your quick reference only. Additional terms and conditions apply. We strongly encourage you to review the full contract provided below for complete details on our policies, timelines, and responsibilities.

• Stone color: Subject to vary based on natural stone limitations. Color is not guaranteed to be the same as any sample on our website, display, or anywhere else.
• Fees: Any costs incurred outside of Edgewood Monuments are not included in the purchase of a monument. The purchaser must pay those separately directly to the outside entity.
• Single Contact: Due to privacy reasons and potential family/contact dynamics that can become complicated we can only have one point of contact throughout the entire project.
• Designs: All design revisions must be communicated through email, phone, or text. We do not accommodate in-person design changes.
• Future Work: Future lettering, future portraits, or any other future service is not included unless specifically stated and itemized.
• Materials: Stone materials are ordered from vendors who may or may not be overseas. We cannot order these materials from our vendors until AFTER we receive the 1/2 Approval from all parties.
• Engraving: Engraving commences once materials arrive at our facility and final balance is paid in full. We cannot engrave these materials until AFTER we recieve the 2/2 Approval from all parties.
• Final Payment: The total balance is due once all materials arrive at our facility. Engraving/production will begin once the order has been paid for in full.
• Timeframes: All timeframes and timeline quotes are estimates and not guaranteed. Do not set reunion, reveal, or other event dates based on these timelines.
• Coordinated Installs: We do not offer coordinated installations for headstones. For safety, liability, and efficiency reasons, customers cannot be present during the installation process.
• Ownership/Permissions: We rely on your statement that you have the legal right to arrange services for the burial plot. The Purchaser affirms they are either the rightful owner of the plot or have obtained permission from the legal owner(s) to authorize these services.

Delays Can Happen

Creating a monument is a complex process involving multiple steps and many hands. Here are some key factors that can affect the timeline:

• Material Sourcing: Obtaining stone materials, especially from overseas, can face delays due to shipping and sourcing disruptions.
• Multiple Approvals: Each stage requires approvals from all parties, which can sometimes take longer than expected.
• Engraving Process: Engraving and finishing the monument involves precise work that cannot be rushed without compromising quality.
• Unforeseen Issues: Unexpected issues such as trucking delays or damage during transport can occur.

Because of these factors, exact timeframes are extremely difficult to predict and may be subject to change.

The largest delay we see is the approval process. Please stay on top of design approvals, and contact the cemetery to ensure they provide us with the necessary approvals.

Engraving Standard Timeline: 5-10 Months

Materials

• Timeframe: 5-10 months
• Start: After design approvals have been received by all parties.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Engraving Rush Timeline: 1-3 Months

Materials

• Timeframe: 1-3 months
• Start: After design approvals have been received by all parties.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Engraving Project Key Details & Disclaimers

Please note that these points are for your quick reference only. Additional terms and conditions apply. We strongly encourage you to review the full contract provided below for complete details on our policies, timelines, and responsibilities.

• Font Matching and Engraving Details: We do our best to match the existing font and engraving style. Some differences may occur in size, thickness, style, or angle. Because engraving after the monument is finished can be challenging, a perfect replication of the original is not guaranteed.
• Color Match: Newly applied paint or pigment may initially appear brighter than the existing paint. Over time, this new color may fade and look more like the original. An exact color match cannot be promised.
• Stone Variability: Natural stone can vary in texture, density, and composition. These differences can cause variations in the engraving’s depth, shade, or finish.
• Environmental Conditions: Factors like humidity, temperature, and sunlight can affect the engraving process. These conditions may influence the final appearance, longevity, and quality of the engraving.
• Natural Aging: Monuments naturally weather, age, and may erode over time. These processes can impact the clarity, depth, and appearance of all engravings. We cannot guarantee that the engraving will remain unchanged against natural wear.
• On-site Sngraving Service Window: The preferred window for onsite engraving services is from July through September. However, the Company does not guarantee the execution of services strictly within these months.
• Fees: Any costs incurred outside of Edgewood Monuments are not included. The purchaser must pay those separately directly to the outside entity.
• Single Contact: Due to privacy reasons and potential family/contact dynamics we can only have one point of contact throughout the entire project.
• Designs: All design revisions must be communicated through email, phone, or text. We do not accommodate in-person design changes.
• Future Work: Future lettering, future portraits, or any other future service is not included.
• Engraving: Engraving can only begin after we recieve approval from all parties. 
• Timelines: All timeline quotes are estimates and not guarantees. Do not set reunion, reveal, or other event dates based on these timelines.
• Coordinated Engravings: We do not offer coordinated engravings. For safety, liability, and efficiency reasons, customers cannot be present during the engraving process.
• Ownership/Permissions: We rely on your statement that you have the legal right to arrange services for the monument or product. The Purchaser affirms they are either the rightful owner or have obtained permission from the legal owner(s) to authorize these services.
• Refunds: No refunds once engraving begins.

Restoration Standard Timeline: 5-10 Months

• Timeframe: 5-10 months
• Start: After full payment, location map given, etc.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Restoration Rush Timeline: 1-3 Months

• Timeframe: 1-3 months
• Start: After full payment, location map given, etc.
• Warranty: None

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Restoration Project Key Details & Disclaimers

Please note that these points are for your quick reference only. Additional terms and conditions apply. We strongly encourage you to review the full contract provided below for complete details on our policies, timelines, and responsibilities.

• The restoration process may involve cleaning chemicals, paints, sealants, or other materials that can react differently depending on the stone’s composition and condition.
• Removing deep stains, biological growth (moss, lichen), or severe discoloration may not be entirely possible. Results can vary.
• Newly applied paints or sealants may appear brighter or glossier at first. Over time, they can fade or weather, and an exact color match with older parts of the headstone is not guaranteed.
• Restoration does not address underlying structural issues (e.g., cracks, leaning, or severe damage) unless specifically included in the project scope.
• Timelines are estimates only. Delays may occur due to weather, equipment availability, or unforeseen conditions of the stone.
• The Purchaser remains responsible for fees or approvals required by cemeteries or other third parties.
• The Company is not liable for pre-existing flaws, inherent weaknesses in the stone, or additional damage caused by environmental factors.
• All results are subject to normal wear and tear over time; no promise of permanence is made.
• Any additional work discovered during the project may incur extra fees, subject to the Purchaser’s approval.
• Ownership/Permissions: We rely on your statement that you have the legal right to arrange services for the monument or product. The Purchaser affirms they are either the rightful owner or have obtained permission from the legal owner(s) to authorize these services.

Warranty Standard Timeline: 5-10 Months

• Timeframe: 5-10 months
• Start: After full payment, location map given, etc.

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Warranty Rush Timeline: 1-3 Months

• Timeframe: 1-3 months
• Start: After full payment, location map given, etc.
• Warranty: None

To successfully hit your timeline, we need all project resources submitted within 1 week from the date the agreement is signed.

Timelines are estimates and not guaranteed. Please do not set reunion, reveal, or other event dates based on these timelines.

Warranty Project Key Details & Disclaimers

Please note that these points are for your quick reference only. Additional terms and conditions apply. We strongly encourage you to review the full contract provided below for complete details on our policies, timelines, and responsibilities.

• No Liability for Indirect Damages: We are not responsible for indirect, incidental, or consequential damages, including loss of use or emotional distress.
• Environmental & Natural Wear: This project does not address damage from normal aging, weather conditions, vandalism, or misuse of the monument.
• Non-Covered Diagnostics: If, upon inspection, the defect is found to be outside warranty coverage, the Purchaser must pay any applicable diagnostic or service fees.
• No Extended Warranty: The work performed under this Warranty Project does not extend or renew the original warranty’s expiration date or coverage.
• Limited Scope: Only the specific issue deemed covered by the original warranty is included. Any additional repairs or modifications will incur separate charges.
• Timelines Are Estimates: Completion dates are approximate and may change due to weather, equipment availability, or other unforeseen factors.
• No Event Guarantees: Do not plan ceremonies or events around estimated completion dates. We are not liable for costs or inconvenience if delays occur.
• Ownership/Permissions: We rely on your statement that you have the legal right to arrange services for the monument or product. The Purchaser affirms they are either the rightful owner or have obtained permission from the legal owner(s) to authorize these services.

Hold Harmless Agreement Key Details & Disclaimers

Please note that these points are for your quick reference only. Additional terms and conditions apply. We strongly encourage you to review the full contract provided below for complete details on our policies, timelines, and responsibilities.

• No Liability for Indirect Damages: We are not responsible for indirect, incidental, or consequential damages, including loss of use or emotional distress.
• Assumption of Risk: By requesting these services, you acknowledge the inherent risks involved (e.g., cracking, chipping, or other damage to the monument) and assume responsibility for any associated consequences.
• No Liability for Damage: Edgewood Monuments Inc. (the “Company”) is not liable for normal wear, pre-existing flaws, or environmental factors affecting the monument, even if damage occurs during the requested services.
• Ownership and Authority: It is your responsibility to ensure that you have the legal right (or the necessary permissions) to authorize modifications or transport of the monument.
• Third-Party Fees & Damage: The Company is not responsible for fees or damages caused by third parties, such as shipping carriers, cemetery staff, or other outside service providers.
• No Warranties Beyond Workmanship: All services are provided “as is,” without express or implied warranties. 
• Termination or Refusal: The Company reserves the right to refuse or terminate services if conditions are unsafe or if necessary approvals are missing.
• Ownership/Permissions: We rely on your statement that you have the legal right to arrange services for the monument or product. The Purchaser affirms they are either the rightful owner or have obtained permission from the legal owner(s) to authorize these services.