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arantxa QuintanaAsked on April 7, 2025 at 10:07 AM
De una encuesta han desaparecido dos respuestas. Necesito sea solucionado el error a la mayor brevedad posible
Un saludo
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Arghya JotForm SupportReplied on April 7, 2025 at 10:57 AM
Hi arantxa,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. Can you send me the link to your form so I can take a look at it for you? Also, if you can take a screenshot, that will help us to better understand what’s going on. We have a guide about how to do that here.
Once we hear back from you, we'll be able to move forward with a solution.
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