Bonjour , Mes collaborateurs reçoivent les réponses aux QR code mais pas les photos .

  • Tessali Services
    Demandé le 3 avril 2025 à 15:37

    Bonjour ,

    Mes collaborateurs reçoivent les réponses aux QR code mais pas les photos .

  • Eiron_O Jotform Support
    Répondu le 3 avril 2025 à 17:51

    Hi Tessali Services,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you tell us more about what's happening on your end? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Bonjour ,
Mes collaborateurs reçoivent les réponses aux QR code mais pas les photos . Image-1

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Bonjour ,
Mes collaborateurs reçoivent les réponses aux QR code mais pas les photos . Image-2 That's it. Once we hear back from you, we'll be able to help you with this.

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