Hello, I am trying to setup geolocation mapping but I continue to get an error, and with geolocation the latitude and longitude is not pin pointing

  • Kishia Young
    Asked on February 19, 2025 at 2:29 PM

    Hello,

    I am trying to setup geolocation mapping but I continue to get an error, and with geolocation the latitude and longitude is not pin pointing the adress correctly.

    Page URL: https://www.jotform.com/help/247-add-google-map-geolocation-marker-to-your-form/
  • Aries JotForm Support
    Replied on February 19, 2025 at 10:32 PM

    Hi Kishia,

    Thanks for reaching out to Jotform Support. For us to investigate the issue further, can you share with us your form URL? And if you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Support Forum:

    1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Hello, I am trying to setup geolocation mapping but I continue to get an error, and with geolocation the latitude and longitude is not pin pointing Image-1

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Hello, I am trying to setup geolocation mapping but I continue to get an error, and with geolocation the latitude and longitude is not pin pointing Image-2 That's it. Once we hear back from you, we'll be able to help you with this.