How to make all uploads come through as attachments on the email?

  • BrysonLawFirmLLC
    Asked on September 19, 2024 at 10:24 AM

    Is there a way to make all uploads to a jotform come through as attachments to the submission email on an encrypted form?

  • Arghya JotForm Support
    Replied on September 19, 2024 at 11:11 AM

    Hi BrysonLawFirmLLC,

    Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to send upload files as email attachments in encrypted form. If you want to receive upload files as attachments, first you need to disable the form encryption. Let me show you how:

    1. In Form Builder, go to Settings tab in the orange navigation bar at the top.
    2. Click on Form Settings and toggle off Encrypt Form Data.
    3. Then, click on Emails tab, and click on Pencil icon in the Notification email.
    4. Next, go to Advanced tab and toggle on Send File Uploads as Attachments.

    How to make all uploads come through as attachments on the email?  Image 1 Screenshot 20

    Let us know if you have any other questions.

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