How to Upgrade Your Account Plan?

  • alisrobert245
    Asked on September 19, 2024 at 7:59 AM
    I’m a new user and want upgrade to the premium plan, but I’m not seeing the features I should have access to. Since I’m paying for this service, I believe I’m entitled to support.
  • Simon JotForm Support
    Replied on September 19, 2024 at 9:02 AM

    Hi Alis,

    Thanks for reaching out to Jotform Support. If I understand you correctly, you want to upgrade your plan and learn about its benefits. You can check out our Pricing Page for that. We have four paid plans (Starter, Bronze, Silver, and Gold), upgrading your plan increases your form, submission limits, your account's upload limit and allows you to use HIPAA compliance according to your plan. If you want to upgrade your plan, let me show you how:

    1. In My Forms, click on Pricing on the upper-right side of your screen.

    How to Upgrade Your Account Plan? Image 1 Screenshot 40

    2. Scroll down and click on the Get Started button on the bottom of the plan you want to select.

    How to Upgrade Your Account Plan? Image 2 Screenshot 51

    3. Choose your payment information and click on the green Continue button.

    How to Upgrade Your Account Plan? Image 3 Screenshot 62

    Give it a try and let us how it goes.


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