PayPal Business: Not accepting Credit Card

  • Jenn_Meyer
    Asked on September 18, 2024 at 10:04 PM

    Hi there - People are getting error messages when they try to submit payment on our form, and I can't figure out where the problem is on the backend.

    I have tested it myself with several different credit cards and I'm getting the same error message.

    Can you please help?

    Thanks,

    Jenn

    Jotform Thread 19159731 Screenshot
  • Sonnyfer JotForm Support
    Replied on September 18, 2024 at 10:39 PM

    Hi Jenn,

    Thanks for reaching out to Jotform Support. Our developers are aware of the issue and are currently working on a fix. We'll circle back to this thread as soon as we have updates to share.

    Thanks for your patience, we appreciate it.

  • Özlem JotForm Developer
    Replied on September 19, 2024 at 3:49 AM

    Hello,

    We are sorry for the issue.

    The issue is fixed.

    Thank you.

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