Upload space still showing full

Hi, we have reached the max upload space a couple of days ago and I have deleted 700 submissons and it is still showing full. Can you please tell me how to clear up space to use my forms asap?

Hi TMDEoffice,

Thanks for reaching out to Jotform Support. I checked your account and I can see that you are still using 1.06 GB out of allowed 1.00 GB. Most of the space is covered by the form "Front Desk/Sales Application - Submissions" which covers more than 800 MB. To avoid this situation, I recommend you to upgrade your plan which offers a better storage limit. To better understand the account usage and limits, check the linked guide. You can free up the space by removing the submission from the submission table, and then clear your form caches to make sure your forms are live again.

Let us know if there’s anything else we can help you with.