Unable to pay using Credit Card

  • LeAnn
    Asked on September 18, 2024 at 4:28 PM

    This is the link that I am having troubles with. It will not let me submit a credit card and wants to revert to paypal only. Please help! :)

    Page URL: https://form.jotform.com/242077597270160
  • Eldrex JotForm Support
    Replied on September 18, 2024 at 5:27 PM

    Hello LeAnn,

    Thanks for reaching out to Jotform Support. It would be best to reach out to the form owner to let them know that you are not able to pay using Credit Card. As they have the option to set the default to PayPal instead of giving the option to submit credit card payments. This might be due to the way the payment integration is set up.

    Let us know if you need any other help.

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