How to check email logs?

  • Franz056722
    Asked on September 12, 2024 at 3:46 PM

    and it comes to checking the activity logs can i also see where the email was sent?


  • Israel JotForm Support
    Replied on September 12, 2024 at 3:51 PM

    Hi Franz056722,

    Please note that you can check your account mail logs to see if the email has been sent from your account. Let me show you how to do that:

    1. On your My Forms page, hover your mouse over your Avatar and click on Settings.

    Not Receiving Email Notifications Image 1 Screenshot 30 Screenshot 31 Screenshot 10

    2. In the list that pops up, scroll down and click on History.

    3. In the All Actions dropdown menu, scroll down to the bottom and click on Emails.

    4. Click on the New Window icon on the left side of the Form ID to open the email of the related submission.

    Not Receiving Email Notifications Image 2 Screenshot 41 Screenshot 42 Screenshot 21

    Keep us updated and let us know if you need any more help.

  • Franz056722
    Replied on June 5, 2025 at 3:01 AM

    i have a couple of questions.


    is it possible to embed my form on my website?
    I also want to collect some credit card details from my customer is it allowed?
    how can I secure the data of my customers?
    I want a free trial for enterprise before upgrading is it possible?

  • Israel JotForm Support
    Replied on June 5, 2025 at 3:10 AM

    Hi Franz,

    As for your other questions, I've moved those to new threads. You can check them out here:

    Keep us updated and let us know if you need any more help.