Not receiving any emails

  • Franz056722
    Asked on September 4, 2024 at 5:05 AM
    hello it appears that we are not receiving any emails right now
  • Israel JotForm Support
    Replied on September 4, 2024 at 5:06 AM

    Hi Franz056722,

    This is a known issue and I just heard back from our Developer Team. They've solved the issue so it should all be working fine now. Can you give it a try and see how it goes? 

    Let us know if there's anything else we can help you with.

  • Franz056722
    Replied on September 12, 2024 at 1:32 PM

    hello can i get an assistance with the ff questions below:


    How can I gain access to all my history with my account?

    can i disable the branding on my form?

    can i ass my team mbers to my account?

    how much is the price of adding a members?

    can i share my submission to my team?

  • Israel JotForm Support
    Replied on September 12, 2024 at 1:47 PM

    Hi Franz056722,

    As for your other questions, I've moved those to new threads. You can check them out here:

    Keep us updated and let us know if you need any more help.

  • Franz056722
    Replied on September 12, 2024 at 3:45 PM

    thank you!

    can i also share my form and whe
    n it comes to checking the activity logs can i also see where the email was sent?

  • Israel JotForm Support
    Replied on September 12, 2024 at 3:52 PM

    Hi Franz056722,

    As for your other questions, I've moved those to new threads. You can check them out here:

    Keep us updated and let us know if you need any more help.

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