Salesforce Integration: Support mapping jotform field to an Auto number field type in Salesforce

Thanks Gian. It is really a problem we need to fix. Because for determining whether there is an existing record on Salesforce, it makes perfect sense to use an unique ID. And auto number is always the reference number of an entity. I think Jotform can help to explore how this mapping can be possible in the long run.

I cannot rely on other free text box values to determining if we are updating an existing record on salesforce. Some of our exhibitors will use their own company to get multiple booths so the contact info would not work neither.

Please let us know if there is any practice from other of your customer. Thanks.

Hi esvesv,

I've escalated this to our Developers as a feature request. We've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.