How can I solve suspended problem with my account?

  • Işık ÖNOĞLU
    Asked on September 6, 2024 at 10:32 AM

    Hi :)

    How can I solve suspended problem with my account?

    ISIK

  • Jefferson JotForm Support
    Replied on September 6, 2024 at 2:56 PM

    Hi Işık,

    Thanks for reaching out to Jotform Support. Your account was suspended because one of your forms was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

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