Is it possible to create a coupon that is a % off for a certain number of months versus indefinitiely?

Hello,

I would like to create a coupon code that will allow organizations that sign up to have 25% off our Bronze package for the first 3 months. What is the best way to do this? Right now it doesn't allow me to select anything when I am under the payment settings, coupon section, and then select number of payments.

Hi Nick,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Hi Nick,

Unfortunately, the feature to apply a discount coupon for the first 3 months of a subscription is currently not available. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

Thanks! So, just to clarify, the only current option is to provide a discount code that lasts indefinitely, or users would need to re-enter their credit card information to pay the standard price again? Given this limitation, what would you recommend as the best approach for offering promotions on subscriptions?

Hi Nick,

Currently, with Stripe integration, it's only possible to set a free trial period, after which the user will be charged the full price and when the subscription will start. Setting up this is easy, let me show you how:

1. After you open your form in the form builder, select your payment field by clicking on it, and click on Subscription List

2. Hover over your current subscription, and click on the pen icon.

3. Scroll down and enable Set Trial Period.

4. Once you do, you will have the option to choose the duration of the Trial period.

If you don't mind switching to Square payment, in it, you have the option to set custom first payment cost, meaning that a different price will be applied for the first payment:

Unfortunately, these are the only options we can offer at the moment. If you have any further questions about them, please reach out.