Embedded Form stopped working.

  • hlmink
    Asked on September 5, 2024 at 4:01 PM

    Hi, a Jotform form that we have embedded on our website has suddenly stopped working. It was working until a few days ago.

    The web developer says that it is a Jotform issue and that we need XML compliant code.

    Here is the form - https://form.jotform.com/231726015526956

    Here is the page it is embedded on - https://www.chabadnf.org/templates/articlecco_cdo/aid/3370136/jewish/Registration.htm

    Please advise

    Thank you

  • Paolo JotForm Support
    Replied on September 5, 2024 at 4:28 PM

    Hi hlmink,

    Thanks for reaching out to Jotform Support. I checked  the website, it seems the embed  code needs to be reuploaded. Once you embed the Iframe code, the form should be visible again. Let me show how to get the Iframe Embed code: 

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the menu on the left side of the page, click on Embed.
    3. Now, select iFrame, and copy the code.
    4. That's it. Embed the link on your webpage and you're done.

    Embedded Form stopped working Screenshot 30

    Check the results below:

    Embedded Form stopped working Screenshot 41

    Give it a try and let us know if you have any other questions.

  • hlmink
    Replied on September 5, 2024 at 4:41 PM

    Thank you did that and fixed. FYI the previous embed code was not Iframe It was this:

    <script type="text/javascript" src="https://form.jotform.com/jsform/231726015526956"></script>

  • Paolo JotForm Support
    Replied on September 5, 2024 at 5:05 PM

    Hi hlmink,

    I checked the previous code on your website by viewing the code. It actually indicated that it was an Iframe code. That is why I recommended to re-embed with the Iframe code. Check the screencast from the previous page where the form is missing :

    Embedded Form stopped working Screenshot 20

    Let us know if you have any other questions.Automation in power automate returns a badRequest error Image 1 Screenshot 20 Screenshot 31



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