Change credit card on my account.

  • nadiamakled
    Asked on September 5, 2024 at 2:27 PM

    I need to change the Credit Card on file for the account.

    I am trying to locate how to update the billing information OR speak to someone who can do that.

  • Eliza JotForm Support
    Replied on September 5, 2024 at 2:34 PM

    Hi nadiamakled,

    Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    Now, going back to your question, here's how you can update your Credit Card information:

    1. On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.

    2. In the menu that comes up, click on Settings.

    1652160454 6279f7c689cf6  Screenshot 10

    3. Next, go to the Billing tab.

    4. Click on Change Credit Card.

    1652160520 6279f808ecd15  Screenshot 21

    5. Enter the details in the Credit Card Information window.

    6. Now, just click on Update to save the changes.

    1652160565 6279f8351b264  Screenshot 32

    Let us know if you need any more help.

Your Answer