Restore my suspended account

  • Mitesh Patel
    Asked on September 5, 2024 at 11:15 AM

    While accessing my jotform webform I received account suspended message. Kindly restore my account.

    Jotform Thread 18698371 Screenshot
  • Kris Ann JotForm Support
    Replied on September 5, 2024 at 11:25 AM

    Hi Mitesh,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Get Your BSNL Service Now that was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    For us to reactivate your account, we’ll need your permission to delete the offending form. You can create the form again after changing your account email address to a corporate email. 

    Once we hear back from you, we'll be able to move forward with this.

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