Use Gmail as SMTP

Hi,

We are using google workspace and we are not able to put our email address ventas@bullfy.com in the account as the sender email, please can you assist with the set up?

Thank you!

Hi Ventas,

Thanks for reaching out to Jotform Support. We can help you in setting up the form, but before I do that, you'll also need to make sure that before setting a password for your app, you enable two-step verification. You can check out how to do that here. Once that's done, this is how you set up that email address:

1. Click here to sign in to your Google Account and access the App Passwords.

2. On the page that opens, click on the input field and enter a custom name for your new app password. For example, Jotform.

3. Now, click on the Create button.

4. Copy and save the password to your computer, and click on Done.

It is very important that you save the password to your computer so you can use it again later. If you don't save it, you'll have to generate a new one again because Google doesn't let users view their passwords after they click the Done button.

Now, to add the Sender email:

1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page.

2. Then, from the menu that opens, click on Settings.

3. Click on the Add Sender Email button.

4. Now, enter the information as you see below:

5. When you're finished, click on the Test Email button to make sure that everything is working. If it works, click on Save Email. If not, please check the details again and correct any errors.

You might also want to check out this guide about How to Use Your Gmail Account as Your Email Sender via SMTP.

Give it a try and let us know if you need any help.