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Jarl_ChrissiAsked on September 5, 2024 at 5:20 AM
Hi,
I did not know there was a limit to how many responses I could receive, and tested it four times, which has resulted in those 4/10 now being used.
Is there any chance this can be reveted?
Thanks,
Chrissi
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Mary JotForm SupportReplied on September 5, 2024 at 5:39 AM
Hi Chrissi,
Thanks for reaching out to Jotform Support. Please note that for Signed Documents, test submissions are counted against your monthly account limit, and we can not reset them manually. All submissions made with signed documents are counted. If you need more sign document limit, you can wait for the counter to reset every first day of the month, or you can upgrade your account to increase your limits.
Let us know if you have any other questions.