How to Add Credit Card Logos in the Payment Field?

  • Peppermint_Print
    Asked on September 5, 2024 at 4:22 AM

    I'm using paypal pro as my payment processor.

    Here is my form: https://dinamedium.com/book-a-reading

  • Sheena JotForm Support
    Replied on September 5, 2024 at 4:35 AM

    Hi Peppermint_Print,

    Thanks for reaching out to Jotform Support. Unfortunately, it’s not possible to modify the field where the credit card details are collected, as this field is handled by PayPal’s secure processing system.

    However, if your intent is to visually communicate the accepted payment methods, you can still add credit card logos to your order form. This typically involves adding images of the credit card logos (such as Visa, MasterCard, American Express, etc.) to your form. Let me show you how:

    1. Open your form in Form Builder and click on the Add Form Elements menu on the left side of the screen.
    2. Under the Basic tab, scroll down to the Image element and add it to your form.
    3. In the menu that opens, click on Choose a File and select the image.

    How to Add Credit Card Logos in the Payment Field? Image 1 Screenshot 20

    Give it a try and let us know if you have any other questions.

  • Peppermint_Print
    Replied on September 5, 2024 at 5:51 AM

    I would like them added to the radio button in the same way the paypal logo is shown.

  • Sheena JotForm Support
    Replied on September 5, 2024 at 6:00 AM

    Hi Peppermint_Print,

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    How to Add Credit Card Logos in the Payment Field? Image 1 Screenshot 20

Your Answer