How to add recipients on the notification email?

  • maryskim
    Asked on September 4, 2024 at 2:46 PM

    Hi, is there a way that my team can each receive a copy of form responses via email or least be notified when a new response comes in? Currently, the responses go directly to a Google sheet that individuals need to check unprompted.

    Thank you,

    Mary

  • Gian JotForm Support
    Replied on September 4, 2024 at 3:02 PM

    Hi Mary,

    Thanks for reaching out to Jotform Support. I checked your form and I see that the notification email is set to be sent to maryskim@stanford.edu. If you need the notification email to be sent to your teammates, you can upgrade to a paid plan which will allow you to add multiple recipients to your notification emails. Let me show you how to do it:

    1. In the Form Builder, go to the Settings tab.
    2. Click Emails on the left panel.
    3. Hover your mouse over the Email Notification template and click the Pencil icon.

    jotform edit email template 1 Screenshot 10 Screenshot 10

    1. Go to the Recipients tab.
    2. Add the new email address/es in the Recipient Email section.
    3. Click Save.

    jotform edit email template recipient Screenshot 21 Screenshot 21

    Give it a try and let us know if you need any other help.

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