Unable to create a Zap in Zapier.

  • Tara Wood
    Asked on September 4, 2024 at 2:24 PM
    Additionally, when setting up a new Zap in Zapier, I got an error message that read something like “Jotform 3.2.1 is deprecated and cannot be used”
  • Bilal JotForm Support
    Replied on September 4, 2024 at 2:27 PM

    Hi Tara, 

    Can you take a screenshot of what's happening and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.

    After we hear back from you, we'll be able to move forward with this.

  • tarawoodbeauty
    Replied on September 4, 2024 at 2:48 PM

    Unable to create a Zap in Zapier Screenshot 30
    here is a screenshot of the message I got. However, I do see under the settings in my Jotform app that it appears to be updated and under a new version. Unable to create a Zap in Zapier Screenshot 41

  • Joseph Christian JotForm Support
    Replied on September 4, 2024 at 3:06 PM

    Hi Tara,

    You can update to the latest version of Jotform in Zapier by following the steps in this useful article here.

    Give it a try and let us know how it goes.

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