Showing asterisks instead of numbers in the submission.

  • jfWell
    Asked on September 4, 2024 at 1:39 PM

    Hi,

    We are having an issue with the Field Confirmation Widget in our "Direct Deposit Request Form".

    We are trying to input a 16 digit number here and it comes up as #s (see below). Can you please assist?


    Showing asterisks instead of numbers in the submission Screenshot 20

  • Shirized JotForm Support
    Replied on September 4, 2024 at 1:54 PM

    Hi jfWell,

    Thanks for reaching out to Jotform Support. Since it is against our Terms of Use to gather credit card details using plain text fields, the numbers are hidden. Keep in mind that you can choose one of the payment processors available on our platform and integrate it into your form. You still won't be able to collect payment details directly, though. If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of our Payment Authorization feature.

    Please be sure that no fields are collecting credit card information to prevent account suspension.

    Let us know if there’s anything else we can help you with. 

  • jfWell
    Replied on September 4, 2024 at 2:10 PM
    Okay, ty.

    Thanks,

    <https: /> livewhs.com
    Shim Abramowitz

    <shim> shim@livewhs.com
    4579 US 9 Suite Q, Howell, NJ 07731




    </shim>...
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