Is it possible to enable the Other Option of a multiple choice field using a conditional logic?

  • mediabeastmatt
    Asked on September 4, 2024 at 1:34 PM

    We are looking to SHOW a required checkbox option on one of our forms IF the complete the condition of a dropdown on the form. We know you can do this for the fields themselves. But what about ONE option within the field?

    Example is our form - SAGA SEO FORM

    GOAL: If they select Charleston in the drop down for Saga Market, Then we want to be able to SHOW the "Other Option" in the Tactics Checkbox field. We need the Tactics field to show at all times. But want to give the Other Option box only if the condition is met regarding the Market Selection.


    That make sense?


    https://form.jotform.com/231525777142053

    Jotform Thread 18659691 Screenshot
  • James Adalem JotForm Support
    Replied on September 4, 2024 at 1:47 PM

    Hi Matt,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    We appreciate your patience while we work on a solution.

  • James Adalem JotForm Support
    Replied on September 4, 2024 at 2:47 PM

    Hi Matt,

    Unfortunately, it is not possible to enable the Other Option using conditional logic based on the option selected in your dropdown field. As a workaround, you can add another multiple-choice field with other options enabled on it.

    1. On Form Builder, select the Tactics multiple-choice field.
    2. Right-click on it, click on Duplicate, then click on Add "Other" Options.
      Is it possible to enable the Other Option of a multiple choice field using a conditional logic? Image 1 Screenshot 60
    3. Click on the Gear icon of the new multiple-choice field.
    4. Go to the Advanced tab.
    5. Toggle ON the Hide Field section.
      Is it possible to enable the Other Option of a multiple choice field using a conditional logic? Image 2 Screenshot 71

    Now, we set a conditional logic when Charleston from the Saga Market dropdown menu is selected.

    1. In Form Builder, click on Settings in the orange navigation at the top of the page.
    2. Go to the Conditions panel on the left side of the page.
    3. Click on Add Condition, and select Show/Hide Field.
      Is it possible to enable the Other Option of a multiple choice field using a conditional logic? Image 3 Screenshot 82
    4. Copy the conditions on the screenshot below and click on Save.Is it possible to enable the Other Option of a multiple choice field using a conditional logic? Image 4 Screenshot 93

    Result screencast:
    Is it possible to enable the Other Option of a multiple choice field using a conditional logic? Image 5 Screenshot 104

    Give it a try and let us know if you need any help.

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