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mediabeastmattAsked on September 4, 2024 at 1:34 PM
We are looking to SHOW a required checkbox option on one of our forms IF the complete the condition of a dropdown on the form. We know you can do this for the fields themselves. But what about ONE option within the field?
Example is our form - SAGA SEO FORM
GOAL: If they select Charleston in the drop down for Saga Market, Then we want to be able to SHOW the "Other Option" in the Tactics Checkbox field. We need the Tactics field to show at all times. But want to give the Other Option box only if the condition is met regarding the Market Selection.
That make sense?
Page URL: https://form.jotform.com/231525777142053 -
James Adalem JotForm SupportReplied on September 4, 2024 at 1:47 PM
Hi Matt,
Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
We appreciate your patience while we work on a solution.
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James Adalem JotForm SupportReplied on September 4, 2024 at 2:47 PM
Hi Matt,
Unfortunately, it is not possible to enable the Other Option using conditional logic based on the option selected in your dropdown field. As a workaround, you can add another multiple-choice field with other options enabled on it.
- On Form Builder, select the Tactics multiple-choice field.
- Right-click on it, click on Duplicate, then click on Add "Other" Options.
- Click on the Gear icon of the new multiple-choice field.
- Go to the Advanced tab.
- Toggle ON the Hide Field section.
Now, we set a conditional logic when Charleston from the Saga Market dropdown menu is selected.
- In Form Builder, click on Settings in the orange navigation at the top of the page.
- Go to the Conditions panel on the left side of the page.
- Click on Add Condition, and select Show/Hide Field.
- Copy the conditions on the screenshot below and click on Save.
Result screencast:
Give it a try and let us know if you need any help.