Unable to see the form when trying to preview it.

  • marketingdowntowntoyota
    Asked on September 4, 2024 at 4:14 AM

    When I load the preview for the form I just created for our staff distinction voting, this is what the screen show:

    Unable to see the form when trying to preview it Screenshot 20

  • Cyrus JotForm Support
    Replied on September 4, 2024 at 5:14 AM

    Hi marketingdowntowntoyota,

    I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this, we just need to change the Form Status to Enable. You can easily set the status of your form to Enabled in Form Settings. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the Form Settings option, click on Form Status.
    3. In the window that opens, click on the Downward Arrow icon and select Enabled then click on the Save button at the bottom-right side of the window.

    Unable to see the form when trying to preview it Screenshot 20 That's it, you're done. Now your form is enabled and people can send submissions. You can also check out our How to Enable or Disable a Form guide to get a better idea of how it works.

    Reach out again if you need any more help.

  • marketingdowntowntoyota
    Replied on September 4, 2024 at 5:49 AM

    Thank you!

  • marketingdowntowntoyota
    Replied on September 4, 2024 at 8:43 PM

    I have a new problem with this one. When I share the URL, it shows up as "2020S1 Kampung Chiefs Election" in the link preview:


    Unable to see the form when trying to preview it Screenshot 20 Screenshot 10


    The image is OK, but the text in the preview shows up as something else. I am not sure how to edit it...

  • Silvano JotForm Support
    Replied on September 4, 2024 at 11:41 PM

    Hi marketingdowntowntoyota,

    I answered your other question on a new thread. You can go ahead and check that out here. 

    Let us know if you have any other questions.

Your Answer