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Brandon SniderAsked on September 3, 2024 at 3:29 PM
I am unable to access my account.
I always access with the username "lemonbrew" and for some reason, i cannot access it as of today. I tried doing reset password and I'm not seeing password reset email come through. It used to be marketing@onerealmortgage.com.
Any help would be greatly appreciated. Thanks!
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Gaud JotForm SupportReplied on September 3, 2024 at 4:13 PM
Hi Brandon Snider,
Thanks for reaching out to Jotform Support. I do not find any password reset request email sent out. I've sent the password reset link to this email address: marketing@onerealmortgage.com. Can you please check the inbox, including spam/junk folder? It should be there. The reason you could not use the 'lemonbrew' as a username because the username has changed to **eR*a*.
Let us know if you need any other help.