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Spencer_WilliamsAsked on September 3, 2024 at 12:10 PM
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Israel JotForm SupportReplied on September 3, 2024 at 12:15 PM
Hello Spencer,
Please allow me some time to forward this to our Billing team. I will get back to you as soon as I get an update.
Thank you for your patience and understanding. We appreciate it.
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Israel JotForm SupportReplied on September 3, 2024 at 12:38 PM
Hello Spencer,
I reached out to the Relevant team and I have heard back from them, and I was informed that in September 2022 you upgraded your account to a Gold yearly plan with a 50% discount. As per the advertisement, this was a one-time offer and further automatic renewal will be at the standard price. The current Gold yearly plan you're under is at $1188 + tax.
Let us know if there’s anything else we can do for you.