Forget account linked to a form

  • Freddy Kalinowski
    Asked on September 3, 2024 at 12:09 PM
    Please, could you help me? I don't remember the username and/or email to access my form.

    https://form.jotform.com/232495603917664

    Much obliged



    Freddy Kalinowski

    LaSalle

    Cusco - Peru


  • Shane JotForm Support
    Replied on September 3, 2024 at 1:32 PM

    Hi Freddy,

    Thanks for reaching out to Jotform Support. I checked the form, and found that it's linked to an account with the email address ad**n@la***le.pe. If you're having trouble logging in to the account, you can Reset the Password. Here’s how to do it:

    1. Go to the Login Page, then click Forgot Password.

    Account: Problem logging in Image 1 Screenshot 50 Screenshot 10

    2. Enter your username or email, then click the Send Reset Instructions button.

    Account: Problem logging in Image 2 Screenshot 61 Screenshot 21

    3. Check your email and from there, click the Reset Password button.

    Account: Problem logging in Image 3 Screenshot 72 Screenshot 32

    4. Nominate a new password, then click Create a New Password button.

    Account: Problem logging in Image 4 Screenshot 83 Screenshot 43

    Keep us updated and let us know if you need any more help.

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