Deleted Data Not In Trash

  • ucunivhonors
    Asked on September 3, 2024 at 12:03 PM

    Hello,

    Is there any way to get data back that is no longer in trash because it has been more than 30 days?

    Thanks,

    Ashley

  • Christine JotForm Support
    Replied on September 3, 2024 at 1:24 PM

    Hi Ashley,

    Thanks for reaching out to Jotform Support. You can restore the deleted form by accessing the trash folder in your account within 30 days from the date you delete the form. But, you can't recover it after 30 days, it gets automatically purged, and we can't restore it.

    Let us know if there’s anything else we can help you with. 

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