Problems with the logic of branching alternatives

  • vanessaorban
    Asked on September 3, 2024 at 12:01 PM

    Hello. I would like support in producing questionnaires. In my questionnaire there is a central question. When selecting the alternatives for this central question, some blocks of questions need to appear and others need to be hidden. To facilitate the logic of this selection, I divided these blocks of questions into separate pages and used the option "SKIP TO/HIDE A PAGE"

    However, when selecting the alternatives, the following pages, even when not selected, continue to appear.

    I will send a video where you can see this: see that when I select only the alternatives “increasing my network of contacts” and “increasing opportunities for a new job...” the respondent still goes to the question in the middle that was not selected “increasing academic opportunities...” This option, which should not appear, only has the title hidden, but not the question. This is happening in all the alternatives for this central question. How can I solve it?

    I have already programmed it to jump to the next page and I have programmed it to DISPLAY the page corresponding to the chosen alternative.


  • Cyrus JotForm Support
    Replied on September 3, 2024 at 1:22 PM

    Hello Vanessa, 

    Thanks for reaching out to Jotform Support. It seems that you were not able to include the link for the video, you can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    As soon as we hear back from you and have a better idea of what’s going on, we’ll be able to come up with a solution.

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