Account is Locked

My account is locked.

Hi Kacie,

Thanks for reaching out to Jotform Support. The email address you used is associated with a guest account. Please keep in mind that guest accounts offer one-time login access, and password resets are not available for these accounts. To create a regular account, you'll need to sign up for a Starter account with us.

If you already have a regular Jotform account, please provide the username or email address associated with it, and I’ll be happy to check on that for you.

Once we hear back from you, we'll be able to help you with this.