Email Notifications are being delayed.

Hello,

For the past few days, it has taken almost hours for some submissions to show up in my email inbox. Before it was instantaneous.

We use the noreply@jotform.com address for the auto responder, and it is whitelisted on our tenant.

All of my email conditions are clean, and nothing has changed about the form before/after this issue started to appear.

Is this on Jotform's end? I doubt it is a setting that has been changed but let me know if that is the case.

Hi GMFSteelGroup, 

Thanks for reaching out to Jotform Support. Usually, if we remove the Email Notifications and then add it back, that solves the issue. Let me show you how to do that: 

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. In the menu on the left side of the page, click on Emails.

3. On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

1. While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

2. Next, select Notification Email.

3. Click on the Recipients tab and enter your email address in the Recipient Email field.

4. Now, just click on Save and you're done.

Now, you'll get a Notification Email every time a user fills out your form.

Give it a try and let us know if you need any help.