I'm getting a 404 error when downloading uploaded files.

  • pinpin8128
    Asked on September 3, 2024 at 8:58 AM
     
    404 Not Found (S3): /jufs/pinpin8128/230412243494045/exports/财神订单Order_form2024-09-03_08_57_10.xlsx


    i cannot download the files

  • Rene JotForm Support
    Replied on September 3, 2024 at 9:30 AM

    Hi Tan,

    Thanks for reaching out to Jotform Support. There was a recent issue related to an error on images in Jotform and I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it another try and see how it goes? 

    Give it a try and let us know if you need any other help. 



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