Uploaded Images is not working on my form

  • benhalimaimane1
    Asked on September 3, 2024 at 8:44 AM

    hello i create a form and in nthe first it was working but now i can t see photos on form what can i do


    Jotform Thread 18598381 Screenshot
  • Danilo JotForm Support
    Replied on September 3, 2024 at 8:46 AM

    Hi benhalimaimane1,

    Thanks for reaching out to Jotform Support. Our Relevant Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed. 

    Thanks for your patience, we appreciate it.

  • IMANE
    Replied on September 3, 2024 at 8:58 AM

    Hello again the photos that i apploaded and the logo i can’t see them in form neither i appload them please help me to fix it

  • IMANE
    Replied on September 3, 2024 at 9:04 AM

    Uploaded Images is not working on my form Image 1 Screenshot 30Uploaded Images is not working on my form Image 2 Screenshot 41I appload photos on the form but still can’t see them when someone try to answer to it… pleasd it so urgent we need to fix it

  • Danilo JotForm Support
    Replied on September 3, 2024 at 9:36 AM

    Hi benhalimaimane1,

    We received an update from the Developer team that the issue has been resolved. You can try to check your forms again.

    Give it a try and let us know if you have any other questions.

  • Imane
    Replied on September 3, 2024 at 9:50 AM

    Hello i still have the same problem with some photos still can’t see them on the form other people too

  • Imane
    Replied on September 3, 2024 at 9:59 AM

    As you can see at the photo there is a photo uploaded but we can’t say it in the form.. at the first everything was good but right now i don’t know what happenUploaded Images is not working on my form Image 1 Screenshot 20

  • Joeni JotForm Support
    Replied on September 3, 2024 at 10:38 AM

    Hi benhalimaimane1,

    I checked your form and can confirm that the uploaded photos are showing on my end. Take a look at the screencast below:

    Uploaded Images is not working on my form Image 1 Screenshot 20 I've gone ahead and cleared your form caches to refresh the form. Can you please try again to access your form to see if the uploaded photos are now showing?

    Give it a try and let us know how it goes.

  • Imane
    Replied on September 3, 2024 at 10:41 AM

    Thank you so much it is working right now

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