account suspended

  • Lucas Rodrigues
    Asked on September 3, 2024 at 7:41 AM

    I contacted Support and they informed me that the account would be unlocked, if it was not released, I would need to contact support again.


    Jotform Thread 18596141 Screenshot
  • Richie JotForm Support
    Replied on September 3, 2024 at 8:01 AM

    Hi Lucas,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named  Cadastro para nova Senha Condomínio Cerro Mirador that’s breaking our Terms of Use by collecting login credentials.

    account suspended Image 1 Screenshot 30 

    account suspended Image 2 Screenshot 41

    I've deleted the offending fields, updated your form name and reactivated your account.

    Reach out again if you need any other help.

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